- September 13, 2016
- Posted by: Rebekah Dull
- Category: Consulting
If you know anything about law, the 5th Amendment states “no person shall be deprived of life, liberty or property without due process of law.” The due process is meant to be a way to describe a fair judicial system. Unfortunately, the due process can fail due to the sex, race, age, gender, etc. of the defendants, among many other reasons of it simply being a process. By definition, a process is simply a set of actions or steps. This does not mean that the steps are fair nor are they taken correctly.
As a business owner yourself, you know that your business operations must have processes and procedures in order to run effectively and efficiently. Your due process of operations might be failing simply due to the fact one or many processes are incorrect, not being followed, or inefficient for your organization. The productivity bottom line will suffer, which will slowly kill your business.
Signs of a failing process:
- sales are down
- company morale is down
- employee productivity is down
- customers are unhappy at the end of the funnel
- effective communication is a struggle
- delegation fails at handoff
- profits are in the red
If you see any of these issues, take a look at your process and procedures. Don’t get frustrated. Be part of the solution and not the problem. Don’t be afraid to ask those who are actually in the process for advice. Ask employees what is working and what is not. Find the broken process.
For example, cars need gas to keep the engine running. Without the gas, we don’t go very far. That’s pretty simple and goes without being said. However, that’s not the only fluid levels that need to be checked. You have the transmission, radiator, engine oil and others. If any of those reservoirs become empty, not only will the car not run but no fluids could damage the engine.
The due process of business is important to follow in order to be successful. Every great company has a business plan with standard operating procedures. Develop these tools for your company’s vision, so that everyone can enjoy the journey.
Rebekah A. Dull, BA
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